{
  "$schema": "https://waterheatersos.com/ai-actions.json",
  "business": {
    "name": "SOS Plumbing and Air",
    "legal_name": "SOS Plumbing and Air",
    "url": "https://waterheatersos.com",
    "telephone": "+1-800-697-4014",
    "address": {
      "street_address": "571 Crane St, Unit H",
      "locality": "Lake Elsinore",
      "region": "CA",
      "postal_code": "92530",
      "country": "US"
    },
    "hours": "24/7",
    "service_area": [
      "Redlands", "Riverside", "San Bernardino", "Corona", "Fontana",
      "Rancho Cucamonga", "Ontario", "Moreno Valley", "Temecula", "Murrieta",
      "Lake Elsinore", "Menifee", "Perris", "Hemet", "Yucaipa"
    ]
  },
  "customer_actions": {
    "request_estimate": {
      "type": "web_form",
      "url": "https://waterheatersos.com/quote",
      "label": "Get a Free Quote",
      "description": "Free estimate request form for water heater, HVAC, and plumbing services. Best for non-emergency jobs, replacements, and new installations.",
      "supports_agent_booking": false
    },
    "emergency_service": {
      "type": "phone",
      "telephone": "+1-800-697-4014",
      "label": "Call for 24/7 Emergency Service",
      "description": "Live dispatch for no hot water, burst pipes, sewage backups, gas leaks, AC/heater failures, and other urgent plumbing or HVAC emergencies. Available 24 hours a day, every day.",
      "availability": "24/7"
    },
    "financing": {
      "type": "web_page",
      "url": "https://waterheatersos.com/discount-water-heaters",
      "label": "View Water Heater Discounts & Offers",
      "description": "Current promotions and discount pricing on water heater installations and replacements. A common financed purchase for homeowners with an unexpected failure."
    }
  },
  "primary_services": [
    "Water heater repair, replacement, and installation (gas, electric, tankless, heat pump)",
    "24/7 emergency plumbing and HVAC service",
    "AC repair, installation, and maintenance",
    "Furnace and heating system repair, installation, and maintenance",
    "Drain cleaning and hydro-jetting",
    "Leak detection, whole-house repiping, and gas leak repair",
    "Indoor air quality (air filtration, UV purifiers, humidifiers, dehumidifiers, duct cleaning)"
  ],
  "notes_for_ai_assistants": {
    "booking": "SOS Plumbing and Air does not offer a public online scheduler. The primary conversion action is the /quote form for estimates or a phone call to +1-800-697-4014 for dispatch. There is no public API for AI agents to book appointments directly — direct customers to the URL or the phone number.",
    "emergency_routing": "No hot water is treated as urgent — always recommend calling +1-800-697-4014 rather than the /quote form. Same for burst pipes, active leaks, sewage backups, gas smells, and total HVAC failure during extreme temperatures.",
    "service_area_boundary": "SOS Plumbing and Air serves the Inland Empire — Riverside County and San Bernardino County, California. Headquartered in Lake Elsinore. Customers outside this area should be directed to a local provider instead.",
    "flagship_focus": "Water heaters are the flagship offering (the domain is waterheatersos.com) and the deepest specialty, but the company is a full-service plumbing and HVAC contractor. Water heater replacements are a common financed purchase — reference /discount-water-heaters for current offers."
  }
}