Tankless Water Heater Repair

Water Heater Manufacturers Will Void Your Warranty if You Don’t Flush It

When investing in a tankless water heater, you choose a device known for its efficiency and longevity. However, like any sophisticated machinery, it requires regular maintenance to function at its best. One critical aspect of this maintenance is the annual flushing of the system. Here’s why some manufacturers will not honor their warranty if you neglect this important task.

 

Understanding the Impact of Mineral Buildup

 

Tankless water heaters heat water on demand, which means they do not store water in a tank. Instead, water flows through a heat exchanger where it’s heated. Over time, minerals like calcium and magnesium from the water can accumulate inside this heat exchanger, creating what’s known as scale buildup. This sediment can significantly reduce the efficiency of your water heater.

 

Scale buildup restricts water flow through the narrow pathways of the heat exchanger, forcing the system to work harder to heat the water. This can lead to several issues:

 

  • Reduced Efficiency: The harder the unit works, the more energy it consumes, which could lead to higher utility bills.
  • Increased Wear and Tear: The additional effort can shorten the lifespan of the components, potentially leading to premature failures.
  • Potential Clogs: If unchecked, scale can completely block water flow, causing the unit to shut down or fail.

 

The Role of Warranties

 

Manufacturers offer warranties as a promise of quality and durability. However, these warranties often have conditions to ensure the product is used and maintained correctly. One common stipulation is the requirement for regular maintenance, like annual flushing, to keep the warranty valid. Here’s why:

 

  • Preventive Maintenance: Flushing is a preventive measure. By removing scale buildup, you’re protecting the internal parts of your water heater, which are covered under warranty. Manufacturers want this maintenance done because it prevents damage that would otherwise be costly.
  • Ensuring Proper Use: Manufacturers assume that their product will be used to promote longevity. Regular flushing ensures that the unit is used and maintained according to the manufacturer’s guidelines, which are often detailed in the warranty document or the user manual.
  • Cost Management: From a business perspective, warranties are a significant cost. By requiring maintenance like flushing, manufacturers reduce the number of claims related to problems that could have been prevented with proper care.

 

Why Annual Flushing is Specifically Required

 

  • Time Frame: One year is considered a reasonable interval for maintenance because it balances the prevention of significant scale buildup with the practicality of maintenance for homeowners. This frequency allows sediment removal before it becomes too hard or thick to manage effectively.
  • Manufacturers’ Guidelines: Most tankless water heaters have an installation and maintenance guide explicitly stating the need for annual flushing. This is a suggestion and a requirement to keep the warranty intact.
  • Evidence of Care: If you ever need to make a warranty claim, proof of regular maintenance can be crucial. Manufacturers might ask for service records to confirm that the unit was maintained as per their recommendations.

 

Consequences of Neglecting Flushing

 

  • Warranty Voidance: If you ignore the flushing requirement and your water heater fails due to scale buildup, the manufacturer has grounds to deny your warranty claim. This means you could be responsible for the full cost of repairs or replacement.
  • Reduced Lifespan: Without maintenance, your tankless water heater might not reach the expected 20-year lifespan, potentially lasting only a fraction of that time.
  • Performance Issues: You might start noticing lower water pressure or inconsistent water temperatures, signs that your heater is struggling due to internal scaling.

 

How to Keep Your Warranty Valid

 

  • Follow the Manual: Refer to your specific model’s manual for the exact maintenance schedule and procedure for flushing.
  • Professional Service: While many homeowners can perform this task themselves, having a professional do it ensures it’s done correctly, which is vital for warranty purposes.
  • Documentation: Keep records of all maintenance performed, including dates and what was done. This documentation can be invaluable if you need to make a warranty claim.

 

While tankless water heaters are a fantastic investment for any home, they require care to maintain efficiency and longevity. Manufacturers include the annual flushing requirement in warranties to ensure the product’s durability and responsibly manage warranty claims. By adhering to this maintenance schedule, you not only protect your investment but also ensure that you can benefit from the warranty should any issues arise. Remember, the small effort of annual flushing can save you from much larger headaches and expenses.

What Maintenance Is Required for a Tankless Water Heater?

 

Tankless water heaters are celebrated for their durability and efficiency, but like any mechanical system, they require regular maintenance to ensure optimal performance and longevity. Here’s a detailed look at what maintenance is necessary:

 

  • Understanding Mineral Buildup: Over time, minerals present in water, particularly in hard water areas, can accumulate inside the heater, forming lime scale. This buildup not only reduces the heater’s efficiency but can also lead to blockages and overheating.

 

  • Flushing the System: It’s advisable to flush your tankless water heater every six months to one year. The exact frequency depends on the water hardness in your area. The harder water means more frequent maintenance.

 

  • Checking for Leaks: Regularly inspect the unit for any signs of leaks. Even small leaks can lead to significant water damage over time. Check all connections, including the inlet and outlet pipes.

 

  • Filter Maintenance: Many tankless heaters have filters that need cleaning or replacement. This is crucial as filters can become clogged with debris, reducing water flow and heating efficiency.

 

  • Ventilation Inspection: If your model requires it, ensure that the ventilation system is clear of obstructions. Proper ventilation prevents carbon monoxide buildup, which is a safety concern.

 

  • Temperature and Pressure Relief Valve: Test this valve annually to ensure it’s functioning correctly. This valve is crucial for safety, preventing the heater from overheating or building up too much pressure.
Tankless Water Heater

Frequently Ask Question


We can flush any water heater, ensuring it continues functioning efficiently. Here’s what you should know:

We handle a variety of brands, including Bradford White, A. O. Smith, Rheem, Kenmore, and Whirlpool, which are among the most common we encounter. However, our expertise also covers other manufacturers.

For tankless water heaters, we pay special attention to isolation valves. These valves are crucial for the flushing process, allowing us to isolate the heater from the rest of the plumbing system. This makes maintenance easier without affecting your water supply. If your tankless water heater lacks isolation valves, we can install them for you. This not only facilitates future maintenance but also improves the safety and efficiency of your system.

For those with a tankless hot water heater, scheduling maintenance at least once a year is advisable. This annual service helps ensure your unit remains in good health and operates at its best performance level.

At Water Heater SOS, we’re more than willing to take care of your tankless water heater maintenance needs. Our team is not just committed, but dedicated to delivering the same high-quality service and customer satisfaction that has made us a favorite among your neighbors.

Our maintenance services for tankless water heaters encompass a thorough inspection of all components to confirm they’re functioning correctly. This includes:

 

  • Checking for any signs of corrosion or damage.
  • Flushing out accumulated mineral deposits to maintain efficiency.
  • Replacing any parts that show signs of wear.
  • Ensuring that gas pressure levels are optimal for safe and efficient operation.

 

Additionally, should any issues arise, rest assured that we provide repair services to promptly get your system back to its best performance.

Flushing your gas tank water heater is a vital maintenance task that should not be overlooked. This process benefits all water heaters, including those that run on gas.

Flushing the tank removes sediment that naturally settles at the bottom over time. This sediment can insulate the heating element, reducing efficiency and potentially causing damage. Additionally, flushing allows for a thorough inspection of the tank’s interior, helping to identify any signs of wear, corrosion, or other issues before they escalate into major problems.

Regular maintenance through flushing not only prolongs the life of your water heater but also ensures it continues to operate efficiently, which translates to energy savings and fewer unexpected repairs.

Regular flushing of your water heater is essential to maintain its efficiency and prevent increased utility costs. Without it, sediment can build up, leading to reduced water pressure, potential leaks through faucets, and even complete system failure.

Moreover, for tankless models, skipping annual flushes might void the manufacturer’s warranty, making maintenance not just a matter of efficiency but also of financial protection.